We are committed to protecting your personal information provided to us when you visit our website. We comply with laws and regulations on personal information and follow the highest standards while collecting, using, storing and transmitting personal information.
Disclose your personal information to us at required consent;
Allow your personal information entered when registering our website to be collected;
Agree that our branches, affiliates and employees contact you about products and services that may be of interest to you (unless you have indicated that you do not want to receive such information).
Types of information collected
With your consent, we will collect and manage your information. You need to provide personal information and anonymous information that we believe are necessary to achieve your instructions and further improve our services, including but not limited to:
-Your name, sex, age, date of birth, phone number, fax number, residential or mailing address and e-mail address.
The purposes of collecting personal information and anonymous information are as follows:
Provide you with services through our website;
Confirm your identity when you use our website;
Enable you to enjoy our customized services;
Allow our customer service staff to contact you when necessary;
Count the page view of our website;
Offer you greater convenience when using our website;
Conduct market research to improve our products, services and website;
Collect data for our marketing and promotional activities;
Comply with laws and regulations of the government and regulatory authorities, including but not limited to regulations on personal information disclosure and notification;
Promote products and/or services provided by us and our branches, subsidiaries, affiliates, employees, agents, service partners or other cooperative third parties;
Analyze, check and/or review your credit, payment and/or status in relation to our services;
Handle any payment instructions, direct debits and/or credit arrangements upon your request;
Enable you to operate your account and/or enable us to withdraw service fees owed from the account.
Cookies are often used to record the habits and preferences of visitors of our website. Information collected by them is anonymous statistical data and does not contain personal information. Cookies cannot be used to obtain data on your hard drive, your email or your private data. When visiting our website again, you don’t have to register again. Most browsers are preset to accept cookies. You can set your browser to not accept cookies, or notify you as soon as cookies are installed.
If you do not prohibit or remove cookies, every time you access our website with the same computer, our web server will notify us, recognize your IP, access your registration data and payment data, and collect information about your usage, progress and participation in promotional activities, etc.
You may choose whether to accept cookies by changing settings on the browser of your computer. However, if you reject all cookies, you may not be able to use or activate certain functions of our website or automatically log in again.
Preservation of personal information and anonymous information
Your personal information and anonymous information will only be retained until the purpose of data collection has been achieved, unless applicable laws and regulations stipulate otherwise.
Ownership and disclosure of personal information
All information collected on our website is owned by us and will not be rented or sold to any unrelated third party. You may receive phone calls, emails and direct marketing communications from us or our branches. If you do not hope to receive our direct marketing and promotional materials, please write to us at the following address. In this case, we respect your request and will no longer use your personal information in direct marketing activities.
Protection of personal information
We implement appropriate physical, electronic, management and technical measures to protect your personal information. We do our best to ensure that any personal information collected through our website is free from any nuisance by third parties irrelevant with us. The measures we take include but are not limited to:
Physical measure: Records containing your personal information will be stored in a locked space.
Electronic measure: Computer data containing your personal information will be stored on computer systems and storage media that are subject to strict login restrictions.
Management measure: Only our authorized staff can access your personal information, who need to abide by our internal rules for confidentiality.
Technical measure: Encryption technology such as Secure Socket Layer Encryption will be used to transfer your personal information.
Other measures: Our web server is protected by firewalls.
If you know of any security vulnerabilities on our website, please do not hesitate to contact us so that we can take actions as soon as possible.
Despite the implementation of above-mentioned measures, we cannot guarantee the absolute security of data transmission on the Internet. Therefore, we do not guarantee that personal information provided to us through our website is safe at all times. We are not responsible for any incidents arising from unauthorized access to your personal information, and are not liable for compensation for any loss or damage incurred therefrom.
Protection for minors
If any parent or guardian believes that a minor has provided us with personal information without his/her approval or consent, please feel free to contact our customer service to remove such information.
Access to and correction of personal information
You have the right to:
Check whether we hold any of your personal information;
Access your personal information held by us;
Request us to correct any incorrect personal information;
Consult about the nature, policies and execution methods of personal information we hold from time to time.
However, in the following circumstances permitted by the law, we will not allow you to access your personal information:
Access to your personal information may pose dangers to you;
Your personal information may affect an ongoing investigation;
Your personal information is involved in court proceedings and may be subject to restrictions.
Your personal information relates to a commercially sensitive decision-making;
When another person’s personal information is included in the same record.
If you want to access or correct your personal information or request policies, implementation methods and types of information held by us, please write to the following address. Requests for access or correction of information may be subject to reasonable fees.
Security of your password
We make every effort to ensure secure storage and processing of your personal information. As for your side, please not disclose your password or account information to anyone else. Whenever you log in to our website, especially when you use another person’s computer or a public Internet terminal, please remember to log out. Your efforts are definitely of help for us to protect your personal information.